Slots Kiosk Tech


Maintain an up-to-date knowledge of the various electronic gaming devices as manufacturers update and create new machines and equipment necessary to service and repair machines. Apply this knowledge to the ongoing slot maintenance program set forth by Management focusing on NRTs, Reward Kiosks and Jackpot Kiosks. Perform responsibilities in accordance with all company standards, policies, and procedures.

Essential Functions

  • Responsible for practicing, supporting, and promoting Thunder Valley Casino s "Winning Attitude" Company-wide culture and demonstrating AAA Four Diamond Service Standards at all times.
  • Be involved in all aspects of the preparation, installation and preventative maintenance on NRTs, Reward Kiosks and Jackpot Kiosks. Keep Slot Shop clean and all working areas safe.
  • Maintain up-to-date knowledge of NRT s, Jackpot Kiosks and Reward Kiosks.
  • Keep accurate and up-to-date records of completed work.
  • Keep accurate parts inventory and proper supply levels for Kiosk parts.
  • Perform service and repair of Kiosk parts including Cash Cassettes and Coin Hoppers.
  • Comply with all signatory requirements.
  • Comply with all Slot Department policies and provide constructive feedback to Slot Department Management on necessary changes and improvements.
  • Ability to have clear, friendly and positive communication with internal and external guests.
  • Be aware of and updated on all upcoming events and promotions.

Minimum Qualifications

  • Mechanical experience preferred.
  • Must be at least 21 years of age.
  • High School education or equivalent required.
  • Must be able to obtain a Tribal License to work in the casino.
  • Must have a valid driver s license for the state in which the property is located and have a clean driving record.
  • Have basic knowledge of electronics.
  • Be able to multi task while still maintaining a positive attitude and a smile!
  • Ability to communicate effectively with guests, team members and management in both written and verbal form.
  • Have basic math and computer skills.
  • Maintain positive and effective working relationships with other team members, management, guests and other departments.
  • Have working knowledge of Title 31 requirements and internal control policies.
  • Follow all Responsible Gaming Guidelines. For example, self-limiting requests and checking identifications for individuals who appear under 30 years of age.

If you feel that this position is a great match for your interests and skills, click the button above to apply. Thank you again for considering joining the Thunder Valley Casino Resort team!

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