Customer Service Representative

This large company in Placer County, CA is looking for a Customer Service & Administrative candidate!
Top 3 things you're doing: Assisting customers via phone and email, processing orders and working with outside sales reps.?
This position to reports to the Sales Manager and will include duties such as:
? Coordinate customer service activity through Salesforce and SAP
? Responds to customer service claims and complaints
? Work with administration on inventory control
? Works with contractors, distributors and dealer representatives on sales calls as needed
? Tracks and records monthly customer purchase charts to plot growth or decline in sales
Benefits available immediately. Once converted over, full benefits available and profit sharing.?
Hours: 7am-4pm, Monday-Friday
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
?BS in Business or equivalent experience
?ERP/SAP and Salesforce experience
?On-the-job training experience is required
?Requires excellent verbal and written communication skills
?Must be able to work well with customers, employees and vendors, and negotiate effectively
?Regular attendance is required

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