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Shipping Lead

PRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. We are currently recruiting to fill the following position:
Job Description
PRIDE Industries
Job Description
Job: Shipping/Receiving Lead
Job Code: N30 - PR-Shipping/Recvng Lead
HR Title Group: Distribution and Production
Salary Grade: N15
FLSA Status: Non-Exempt
Approval Date: February 2018
There are no direct reports with this position.
Under limited supervision, the Shipping and/or Receiving Lead oversees the preparation, handling, and shipment of completed products through the shipping department, to final customer destinations; and/or the receipt of inbound shipments of materials and coordinates activities involved in unloading, verifying, inspecting and confirming orders. Employees in this job classification lead staff in processing shipments according to established procedures that ensure order accuracy, completeness and condition. This job requires knowledge of shipping and receiving processes and procedures, and the ability to operate material handling equipment and lead a work team.
1. Oversees the preparation and shipment of outbound customer orders within the distribution/warehouse environment.
2. Schedules staff in anticipation of work volume. Prioritizes and assigns work orders among staff, coordinates flow to maintain volume and efficiency, and reallocates work in response to changes.
3. Performs shipping tasks as necessary to meet work volume demands or staffing shortages. This may include preparing items for shipment, determining method of shipment, and maintaining records.
4. Identifies and searches for urgent shipments, and prioritizes accordingly to meet critical deadlines.
5. Responds to customer claims by researching records, searching through historical databases, identifying problem, providing information, and either offering to make corrections or referring to appropriate staff.
6. Tracks work volumes using spreadsheets and computing average workflow per given time periods. Compiles or summarizes data to illustrate trends and patterns, and provides reports and spreadsheets to management.
7. Contacts and works with IT staff to resolve system problems or application failures, or to provide input regarding system or software changes
8. Participates in after hour order support program for critical/emergency customer requirements.
9. Performs other duties and special projects as assigned.
1. Oversees material receiving activities. Evaluates shipping notices, bills of lading, invoices, purchase orders and other records to determine receiving priorities and work assignments in line with established procedures.
2. Prioritizes job tasks and assigns to team members based on urgency or age of materials, and reallocates to accommodate changing volume. Performs receiving tasks as necessary to meet work volume demands or staffing shortages.
3. Coordinates loading and unloading of freight from trucks and other storage containers and vehicles. Determines space requirements and lays out position of items shipped.
4. Instructs staff in the safe and proper operation of hand trucks, forklifts, conveyors and other material handling equipment.
5. Coordinates materials receiving activities from inbound carriers to facility docking areas, and from receiving platforms to storage and work areas.
6. Engages key planning department personnel for inbound material disposition.
7. Works with inbound carriers to determine delivery schedules based on projected volumes, types of products to be delivered, and internal capacities.
8. Works closely with other department leads and coordinators to determine capacity requirements or constraints
9. Performs other duties and special projects as assigned.
Denotes Essential Job Function
? One or more years of related experience in shipping and/or receiving or warehousing;
? Knowledge of commonly used shipping and receiving processes and practices;
? Experience operating a forklift, RF Scan Gun, Pallet Ryder and other material handling equipment;
? Ability to communicate effectively and respond to questions and requests from team, customers and others;
? Effective written communication skills using appropriate business English;
? Human relations skills to maintain effective working relationships with team;
? Effective customer service skills;
? Intermediate computer literacy including knowledge of word processing, spreadsheet, database and presentation software;
? Basic mathematical ability including addition, subtraction, multiplication, and division;
? Demonstrated customer service, problem solving and common sense skills.
High School Diploma or GED
The following licenses or certificates may be required depending on local, state and/or contract requirements:
Forklift Certification
Valid Driver's License
Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:
? Maneuvering in and around the warehouse
? Bending and stooping
? Lifting and moving boxes weighing up to 35 pounds
? Pulling or pushing up to 75 pounds
? May require using a pallet jack
? Climbing on and off material handling equipment
? Viewing Computer screen
? Utilizing keyboard
Work is performed in a commissary, warehouse, or distribution environment with forklifts, material handling and production equipment. May be exposed to noise from equipment and depending on external weather conditions exposure to heat, cold, wind, and rain.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor?s instructions and to perform the tasks requested by their supervisors.
_At PRIDE, we make a difference in the lives of many, one job at a time._
How to Apply
If you are interested in working for this unique organization that blends business with a social mission, please apply online at.PRIDE Industries is a VEVRAA federal contractor committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, genetics, disability, age, or veteran status. Visit our website to learn more!
PRIDE will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor?s legal duty to furnish information. 41 CFR 60-1.35(c)
PRIDE will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of all federal, state, and local laws.
Job ID _2018-9229_
Type _Full Time Regular_
Location _US-CA-Lincoln_

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